Programs attended
by adults with developmental disabilities are changing. Now more adults who
have disabilities and are in good health have options that extend beyond staying
home or attending custodial day programs. No longer must people spend day
after day doing nothing of any significance to anyone. Cottage industries
are springing up; adults with disabilities are living, working and participating
in their communities. These adults expect to be paid for what they do and
appreciated for who they are just like you and me.
The philosophy
and quality of these programs are profoundly affecting the lives of people
who attend them. Being "a member of" and having a sense of "belonging
to" are important human needs. While some adults may have little desire
to move beyond a familiar safe-haven, others feel an intense need to be more
independent. Thus, an adult day program can be both a means to an end and
an end in itself. Either way, programs should provide individuals with emotional
support and opportunities to grow and learn.
Money management,
conflict resolution and communication groups often practice components of
skills rather than engaging in real life. Unfortunately, some adults have
been asked to show me/point to pictures since they were children and
still don't seem to "get it." Actually, they do "get it."
The point is . . . there isn't one!
Life is not
a dress rehearsal.
When the focus
of a program shifts from, "We are here to take care of you, instruct
you and make sure you do what we think is best for you . . ." to "We
are here to support you so you can take care of yourself or direct your own
care, learn more about what you are interested in and take control of your
life," a very important transition occurs. And so, this story begins.
One year ago, the
Skills Center, Inc., an agency with several adult day programs located in
the Monterey Bay Area changed its Mission Statement to read: "The vision
of the Skills Center is to become a leader by following the ambitions and
aspirations of the people it serves."
Andy Pereira,1
the program director, wondered aloud to me, "Does AAC have something
to offer us?" He said, "Given our mission statementto which
the Board of Directors and administration are committedwe face a major
problem. Many people who attend our programs have never been asked what they
want to donot in school, not by their families and not by us. Few of
our clients understand what a personal goal is, and those who do may not be
able to tell us because of their communication problems." They have articulation
and language problems, limited knowledge of English and social interaction
styles others find very difficult.
What does AAC have
to offer? I observed each of the programs and then met with Andy and other
top administrators. I said, "In my opinion, no AAC in-service training,
device, communication technique, individual client assessment or treatment
plan would begin to address your mission. It is our AAC philosophy that can
help you the most." I explained that inherent to the field of AAC is
a belief and a knowledge that everyone communicates somehow, everyone can
participate somehow and that special communication techniques and strategies
can help. "To achieve the outcomes you want," I said, "You
must change what you do in your programs."
They didn't kick
me out. Instead we really began to talk. What if clients became more responsible
for what happened to them each day? What if they designed projects, assigned
roles, found materials? What if they were treated like adults and sometimes
allowed to fail and learn from their mistakes? What if the role of staff changed?
What if staff became coaches and supporters, rather than trainers, instructors
or bosses? What if communication opportunities happened all day long?
The rest of the
story flows from a shared vision that all individuals at the programs would:
The story unfolds
in the next articles. I met twice with each group from the five programs. What
occurred at these meetings is described. In addition, program supervisors share
their perceptions of the impact of what we did (and they are doing) on clients,
staff and their programs six months later. One last thing . . . there is no
end to this storynot now and hopefully not ever.